Call for Application: Front Desk Officer – OSS (1 position)

Global Fund - GC7
Posted 6 months ago

Grade Level: Consultancy

Location: Anambra

Duration: 9 months with possibility of extension (based on performance)

No of Consultants: 1

Commencement Date: 22nd January 2024

Supervisor: Clinical Specialist – OSS


Achieving Health Nigeria Initiative (AHNi) is a non-profit organization that promotes socio-economic development by supporting global health and economic initiatives in Nigeria. It was established as indigenous organizational, registered in 2009 with its headquarter in Abuja, and presence in the four geopolitical regions of Nigeria.  It aims to provide technical assistance to the government and people of Nigeria in the implementation of public health and development programs.

The Global Fund Grant Cycle (GC7) is to ensure a coordinated and intensive effort to scale up the prevention, identification, and treatment of HIV in both general and key populations in Anambra state. The focus will be on facility and community-based approaches to reach epidemic control, and in addition, ensure improvement in the coverage of pregnant women on ART as well as target KP and AGYW programs.

Hence, the consultant will support the implementation of the GC7 grant at the one stop shop.

Key roles:

The services of the consultant will include but not limited to the following:

  • Serve as gateway by receiving and welcoming all the entrant into the OSS.
  • Register and assist Clients to complete all necessary forms and documentation.
  • Move Clients through appointments as scheduled.
  • Answer incoming calls and deal with inquiries.
  • Transfer calls as required and Schedule Clients appointments.
  • Complete other clerical duties as assigned.
  • Maintain stock of forms and office supplies
  • Ensure reception area is well maintained, neat and clean.
  • Safeguard Clients privacy and confidentiality


  • Degree in administration or a related field with 2 – 3 years experience in HIV/AIDS Key Population program.
  • Experience in drafting documents such as proposals, reports, project plans and memos
  • Strong interpersonal and communication skills
  • Ability to function effectively in multi-disciplinary teams to produce excellent results under pressure.

Method of Application:

Interested and qualified candidates should send their detailed Resume and a one-page Cover Letter as one (1) MS Word document explaining suitability for the position to the “PCT Unit” via: using their Full Name, the Job Title and Location as the subject of the mail. (e.g., “OKEY MUSA ADEOYE, Logistics Technician – Lagos”).

Deadline for submission of application is 16th January 2024.


  • Candidates are advised to provide three professional referees with email addresses and phone numbers.
  • Eligible female applicants are encouraged to apply. AHNI is an equal-opportunity employer (EOE)
  • Only shortlisted candidates will be contacted.

Job Features

Job CategoryConsultant

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